Privacy Policy

Last updated: September 1, 2026

RNZ Store ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and the choices you have.

Information We Collect

We collect information you provide directly, along with some information gathered automatically when you use our site:

• Contact details — name, email address, shipping and billing address, phone number.
• Order information — items purchased, payment details (processed securely by our payment provider, never stored on our servers), and order history.
• Account information — login credentials and saved preferences if you create an account.
• Usage data — pages visited, device type, browser, and general location, collected via cookies and analytics tools.

How We Use It

We use your information to:

• Process and fulfil your orders, including shipping and customer support.
• Send order confirmations, shipping updates and — only with your consent — marketing emails.
• Improve our products, website experience and customer service.
• Detect and prevent fraud or unauthorized activity.

Cookies & Tracking

We use cookies and similar technologies to remember items in your cart and wishlist, keep you signed in, and understand how visitors use our site. You can disable cookies in your browser settings, though some features — like your saved cart — may not work as expected.

Sharing Your Data

We never sell your personal information. We only share data with trusted third parties who help us run our business, such as:

• Payment processors, to securely complete transactions.
• Shipping carriers, to deliver your order.
• Email and analytics providers, under strict confidentiality agreements.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time. You may also unsubscribe from marketing emails using the link in any email we send. To exercise any of these rights, reach out through our Contact page.

Data Security

We use industry-standard encryption and secure servers to protect your information. While no method of transmission is 100% secure, we continually review our practices to keep your data safe.

Contact Us

Questions about this policy? Reach our team any time at hello@rnzstore.online or visit our Contact page.